No Return / All Sales Final Policy

All Sales Are Final

At ALBE 2 ARUBA, we pride ourselves on sourcing quality products and delivering excellent service. Due to the nature of our business and international shipping processes, all sales are final and non-refundable.

We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review product details, sizes, and specifications carefully before completing your purchase.

If you have any questions about a product before ordering, feel free to contact us—we’re happy to help!

If your item arrives damaged or defective, please notify us within 48 hours of delivery with photos and details, and we’ll do our best to assist.

Thank you for understanding and supporting ALBE 2 ARUBA!

Frequently asked questions

What is the return policy?

No Return / All Sales Final Policy

All Sales Are Final

At ALBE 2 ARUBA, we pride ourselves on sourcing quality products and delivering excellent service. Due to the nature of our business and international shipping processes, all sales are final and non-refundable.

We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review product details, sizes, and specifications carefully before completing your purchase.

If you have any questions about a product before ordering, feel free to contact us—we’re happy to help!

If your item arrives damaged or defective, please notify us within 48 hours of delivery with photos and details, and we’ll do our best to assist.

Thank you for understanding and supporting ALBE 2 ARUBA!

What is a Regular Order?

Regular Orders are products that we already have available in our catalog or inventory.

Items are pre-selected and listed in our online store.

You simply add them to your cart and check out.

No extra service fees.

Orders ship weekly from Miami to Aruba.

Delivery time is usually 7–14 days after shipment.

Perfect for fast, hassle-free shopping!

What is a Special Order?

Special Orders let you shop ANYTHING you want from the U.S.—even if it’s not listed in our store.

Send us:

A photo

A link to the item

Or a detailed description

We’ll:

Check availability

Calculate total costs (including shipping)

Send you a personalized quote

A service fee of 30% applies to Special Orders.

Once you approve and pay the invoice, we purchase the item on your behalf.

Orders ship weekly from Miami to Aruba.

Delivery time is usually 7–14 days after shipment.

Perfect for getting exactly what you want!

Why is there a Service Fee for Special Orders?

Special Orders require:

Extra time to find and purchase your items.

Coordination with U.S. suppliers.

Additional handling and logistics.

Our 30% service fee helps cover this personalized service.

Can I order products from U.S. stores like Walmart, Home Depot, Lowe’s, Amazon, or other American websites?

Yes! ALBE 2 ARUBA specializes in helping you shop from any U.S. online store, even if they don’t ship to Aruba.

We work with popular retailers like:

Amazon

Walmart

Home Depot

Lowe’s

Target

Best Buy

And many more!